Our Guarantees, Shipping & Return Policies

We guarantee all our products to be brand new and fully as described. We ship no blemishes, seconds, or any inferior variations.

We guarantee that your shopping experience will be a secure and enjoyable one. If your shopping experience is substandard in any way, please contact us.

Shipping Policy

All of our products are shipped within 3-4 business days. Should a product be out of stock, we'll notify you of the delay immediately. If that happens (not likely), we will ask if you prefer to cancel your order.

Return Policy

We stand behind every product we sell. If you are not absolutely pleased with your purchase - for any reason - we will be happy to make an exchange or refund the purchase price. Simply return the item to us within 30 days via insured parcel post or UPS to...

Special Need Products
89 Plewes Rd.
Toronto, Ontario M3K 1K8
Canada

Returned products must be in like-new condition with original packaging and materials. A receipt must accompany all returns. A 20% re-stocking fee will be applied towards your refund.

Visit our other special needs sites

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